Residents thrive when they feel remembered. hug.care makes it easy for adult children to send warm, private messages — and to know their loved one opened them.
Residents thrive when they feel remembered. But adult children are busy, and guilt fills the gap between visits.
hug.care makes it effortless for families to send a warm, personal message — and to know their loved one received it. A small daily signal that someone is thinking of them, with no work for your staff.
Why it works
With hug+, the sender sees the moment their loved one opens the message. If it goes unopened within a set window, the family gets a gentle check-in text — a non-intrusive wellness signal, never surveillance.
Residents receive a simple link by text, Facebook Messenger, or email from a family member. They tap once to open a warm, large-text page. No app, no account, no password — if they can open a text, they can open a hug.
Families can schedule warm messages — daily, weekly, any rhythm. A resident who hears "thinking of you" every morning feels seen. That matters for wellbeing, and it lightens the load on your staff.
Messages are personal and private — not posted to any social platform. No ads, no clutter, no data resale. Residents feel respected and remembered, not monitored or profiled.
For families
Four simple steps. Nothing for your team to manage, and nothing for residents to install.
Offer hug.care as an amenity — your center's name on every message families send, at no cost to your center. Families use it free, or upgrade to hug+ for $6.99 a month. Piloting with us? We'll comp hug+ free for your families for 30 days while you try it. No contract, no minimum.
Questions from directors
A simple, warm way to help families show up — free to pilot, easy to use, and meaningful to receive. Let's set it up together.
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